Yes. Homestay programs have a process for resolving conflicts and for moving a student to another family when that is the right solution.
- Required process: CAPS-I standards require member programs to monitor student well-being and to have a process in place for dealing with conflicts and relocation.
- First step: The student or parent contacts the homestay coordinator, not the host directly. Many issues are settled through a conversation or a small adjustment.
- Urgent situations: Where safety or well-being is at risk, programs can move a student quickly. A 24-hour emergency contact is part of the CAPS-I standards.
- Practical terms: A non-urgent move may involve a notice period or a fee, depending on the program's written policy. Ask for this policy before arrival.
Please note: Notice periods and any change fee are set by each homestay program.
Official sources: CAPS-I: Standards of Practice · CAPS-I: Accommodation for international students
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More questions on this topic
- Where do international students live: homestay or boarding school residence?
- How is homestay supervised, and how is my child's safety protected?
- How many meals a day does a homestay student receive?
- What is custodianship, and why is it required for younger students?
- Does the school or the agency provide custodianship support?
- Can a parent come to Canada and stay with the student?
- What are the curfew and sign-out rules for students living in a boarding residence?
- Can the host family be matched to my child's religious or dietary needs, such as halal or vegetarian?